When you complete an order we will send you a confirmation email to the provided address.

The confirmation email will contain relevant information regarding your order.

Note that you cannot reply to the confirmation email. For further contact please reach out to us at: everkincritters@outlook.com

As soon as an order has been received and paid we will start the packing process.

Once packed the order will proceed to shipping.

We accept no responsibility for delays outside our control.

We ship with DHL or PostNord.

Our shipping rates (within Sweden) are:
0kg - 2.999kg - 69sek.
3kg - 4.999kg - 79sek.
5kg - 8.999kg - 96sek.
9kg - 18.999kg - 126sek.
19kg - 29kg - 189sek.

For merchandise, drop shipping is used and is available worldwide.
Merchandise items are shipped (and shipping is billed) separately from any other items ordered in the store.

If your package is not claimed and therefore returned to us,

Always inspect your products on the day they arrive!

If a product is missing, faulty or damaged upon the package arrival, please contact us within 5 days at everkincritters@outlook.com

See Return Policy for more information.

Prices are stated in Swedish kronor (SEK) and includes sales tax (moms).

All prices are subject to change at any time and for any reason.

Information about products should be up to date and accurate, however we reserve the right to correct any mislabeling or typing issues that may be present.

We cannot guarantee that images reflect the products exact appearance, as image quality, viewing device can alter the perception of an image.

We try to accurately represent our products.

Information, images, packaging and labels are subject to change at any time and for any reason.

If a product is faulty or damaged upon delivery, we offer a replacement item (if available) or a full refund.

Note that this only is valid for original faults.
We do NOT take responsibility for any breakage beyond the day of delivery and/or any breakage that is outside of our control, such as wear and tear or faulty use.

Wait for a reply from us before you take any further action!

Return the item to the below shipping address:

Everkin Critters

We will cover the shipping for any approved returns.

We reserve the right to deny the return of an item based on the guidelines of Allmänna Reklamationsnämnden.

This website is hosted by Weebly and Cookies are used according the the Electronic Communications Act, 25 July 2003.

A cookie is a file that contains information used by an internet browser to identify users.
It is used to make the browsing experience more smooth for you as a user, and does not store any personal information.
Cookies can be deleted via your internet browser.

When you place an order via our website you may enter some personal information. By completing an order (and subsequently ticking the Terms & Conditions checkbox), you agree that the entered information can be stored by us so that we can complete your order.

You have a right to view any and all information that we have stored on you.

You have a right to ask for any and all information that we have stored on you to be removed.

If you wish to view or remove your information, please contact us at:
everkincritters@outlook.com

By agreeing to our terms and conditions you release Everkin from any liability of any potential harm caused by the use of products purchased in Everkin store.

Everkin own the rights to all art that is made by us, including but not limited to our logo, banners and promotion images.

Permission and credit is required for use.